Allow me to introduce you to the IPM Team!
Meg Peters, IPM Owner/CEO/Community Association Manager
Meg has worked in community association management since 2000. She began her career as a portfolio manager for a local St. Louis association management company with a portfolio of approximately ten plus communities. In late 2001 she was promoted to Property and Marketing Administrator where she oversaw and maintained responsibility for all property managers, interacted with board memebers on various issues and provided oversight to all communities. Meg was also responsible for interviewing, hiring and orientation of property managers and property management support staff.
She wrote and instituted an individualized board member training guide and process which successfully trained many new board members on community association management. She also worked in sales and marketing for the company and increased the total company portfolio from 62 communities in 2000 to 180 by her departure mid-April 2007.
Meg gained a wealth of knowledge and experience in working with many St. Louis builders on new developments and has incorporated processes and procedures for builders and new developments that will aid in transition and turnover for all new communities under IPM management.
Community Association education and shared knowledge have always played a role in her career development and as a member of CAI (Community Associations Institute) national and local, she taught “Conflict Resolution” and a course as an introduction to Builder Transition/Turnover for other CAI Managers. Serving as an education resource remains a priority objective and goal for IPM today.
Meg has worked over the years to define and implement operational standards which align business processes and provide new opportunities for boards and homeowners. In June of 2007 she announced the official start up of Innovative Property Management, LLC
IPM currently has three satellite offices established – they are located in St. Peters, O’Fallon, and Fenton.
IPM is a member of CAI (Community Associations Institute) national and the local Metropolitan St. Louis Chapter as well.
Tiffany Jacobsen, IPM Community Association Manager
Tiffany began her community association management career in 1997 as an Assistant Property Manager for a St. Louis management company. She served as a training coordinator for new hires in property management and provided orientation and training to staff on various administrative functions.
Tiffany’s exposure to many portfolio communities afforded her an individual opportunity to outline and establish standardized administrative procedures to aid all communities. She also served as an ongoing resource to many managers in the area of elections and delinquencies/collections. She trained managers on the certified legal election process, and outlined a defined delinquency and collection process that aided managers and boards in capturing thousands of dollars in outstanding funds for many area associations.
In 2000 Tiffany was assigned to a large community of 498 homes as Property Manager. In her daily management responsibilities, she handled and coordinated community matters and maintenance for all homeowners. She proved instrumental in resolving board and homeowner communication issues and worked diligently to achieve all board and association goals and objectives.
She has managed an assortment of new development portfolios through transition and turnover stages and is extremely familiar with all of the metropolitan area, but particularly South County and the metro east area of Illinois where she resided for five years.
Tiffany brings a wealth of knowledge and a unique blend of experience in Client Service, legal collection, legal elections, administration, accounting understanding, as well as background technology to IPM.
Jesicca Venezia, began her community association management career in 2003 first as an Assistant Property Manager with a local St. Louis association management company. Her position served as back-up and temporary coverage for several other assistants and their respective portfolios.
In 2005 Jesicca was assigned to a new urban community as a part-time dedicated on-site Property Manager. Her detail, organization and administrative abilities proved key in her role and responsibilities. She established and instituted various processes and procedures leading to overall set up and administration of various community functions, such as mail box key handout, forms, files, welcome packet, daily operations and communications with new owners on move in processes and governance.
Jes is extremely adept at handling and coordinating legal association governance issues and homeowner hearings and is well versed on differentials of Declarations and Rules and Regulations. She is well informed on Certificates of Insurance and additional insured, now required by many communities under development.
She actively participated in Town Hall meetings with the Town Architect and has prepared and taken part in the transition/turnover role of two small sub communities.
Jesicca added a Planned Unit Development of 116 Town homes to her portfolio in 2006. She gained the trust of the board in a very short time, and under the board’s direction, many positives were accomplished. The reserve budget recognized a significant gain. Jesicca introduced the community to several quality area vendors who afforded significant savings in association contracts.
Her exceptional client service skills, along with attention to detail, organization processes and follow-up, pair well with any Association’s objectives and goals. She possesses a “can do” attitude, to get the job done or the project completed timely.
While we have three Community Association Managers fully dedicated to association management and working on behalf of our Clients, we also have some extremely knowledgeable behind the scenes individuals aiding us in accounting and technology processes. We are extremely grateful for their advice, input and service participation.